We want you to be fully satisfied with every item which you purchase from www.nexinstrument.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling or other related charges.
Our 30-Day Money Back Guarantee does not apply to all items. Only items which are in-stock will be eligible for the 30-Day Money Back Guarantee.
The product must be returned in its original factory packing in good condition, unused and unopened state, and with all paperwork and accessories to ensure full credit.
NII’s Shipping Policy on Return is that customers are responsible for the outgoing and returning freight charges and handling fees when returning products to NII, including products returned under the 30-Day Money Back Guarantee.
We are absolutely certain that you will be satisfied with the products we sell as they are 100% original and genuine products. We are sure because our refund rate is extremely low.
However, we offer the industry's BEST no-hassle money back guarantee for a full 30 days just in case. If you are not completely satisfied, please send an e-mail to [email protected] or call NEX Instrument Inc headquarter at +606-3374824.